Crate is used by Home and living businesses to sell from one catalogue across their own online store, Instagram, WhatsApp and the counter. A Home and living business on Crate lists each product once, with its variants, its photos, its stock and its price in the merchant's own currency, USD or NGN, and every channel then sells that same record. Orders from all of those channels arrive in one Crate queue and stock is drawn down once, so a sale in a chat cannot oversell what is on the shelf. Crate takes the payment methods of the merchant's own market, USSD and pay on delivery included where they apply, and pays out to the business's own bank account. Crate is run from a phone.
The situation this is built for
Where you are now
None of this is unusual. It is what selling in more than one place looks like before there is one system underneath it.
1
One-off pieces sell twice
When there is exactly one of something, two channels keeping their own count is a refund waiting to happen and a piece you have to apologise for. One stock level sits under the store, social, chat and the counter, so the piece that just sold reads gone everywhere at once.
2
The photography is doing the selling
Your pieces get saved and shared and then bought somewhere you do not control, which means the attention is yours and the sale is not. A branded store on your own domain gives that attention somewhere to land, with a theme you edit by clicking it rather than by writing code.
3
Delivery is quoted by message
Every order turns into a separate conversation about shipping, and the number you quote depends on how tired you are. Rates set once, with a free-over threshold if you want one, answer it at checkout instead, so the customer sees the real total before they commit to it.
crate.shop/admin/products
Your catalogOne place, every channel
Made for your trade
Built for the way a homeware business sells.
The same platform underneath, told in the language of your trade. Here is what matters most for the way you sell, all from one dashboard.
One catalog, every channel. List a piece once and sell it from your store, from social, in chat and at your counter, all in step.
A store worth showing. A branded store on your own domain that shows your homeware the way it deserves to be seen.
Get paid your way. Card, Apple Pay, Google Pay and bank transfer, with a payout to your bank whenever you want.
How a a homeware business business sells with Crate.
One dashboard
The parts that make this kind of business work are here from the first day. There are no add-ons to stitch together.
Your own branded store
A store on your own domain, not a stall in a marketplace. Your brand, your customers and your customer list, yours to keep.
One catalog, real products
The same catalog sells on your store, on social, in chat and at your counter.
Sell in the messages
Turn the questions that arrive on social and in chat into real, paid orders.
One order queue
Every order from every channel lands in one list, so nothing gets missed.
Get paid in US dollars
Card, Apple Pay, Google Pay and bank transfer. Automatic payouts to your bank.
See what sells
Clear reports on your revenue and your best products, in plain language.
Sell, manage, get paid
Three pillars, for the way you sell.
Sell everywhere, manage it all from one place, and get paid, told in the language of a a homeware business business.
1Sell
Sell everywhere
List each piece once, with its photography and variants, and sell it from your store, from social, in chat and at your counter.
2Manage
Manage it all
One catalog and one stock underneath mean every channel agrees, so you never sell a piece you have already sold.
3Get paid
Get paid
Take card, Apple Pay, Google Pay and bank transfer, and get an alert the moment money lands. Automatic payouts to your bank.
Your customers save your pieces on social and ask to buy in the messages. List a piece once and it is ready to sell on your store, in a message, in a chat and at your counter, all from one catalog.
Yes. A piece is listed once and sells from your own store, from social, in a chat thread and at your counter, and all of them draw down the same stock. When there is only one of it, the first sale marks it gone on every other channel immediately.
Do I get my own store?
Yes, on your own domain and in your own branding. You pick a theme and change the logo, colors, fonts and sections by clicking them, add pages like a delivery policy or a care guide, and connect a domain you already own with the DNS records laid out for you.
How do I get paid?
Customers pay by card, Apple Pay, Google Pay or bank transfer, priced in US dollars, and each payment is matched to its order automatically with an alert the moment it lands. Money from card sales lands in your bank account on a rolling two-day schedule. Nothing to claim, nothing to withdraw. For a made-to-order piece you can send a branded invoice or a payment link instead, with the receipt generated on payment.
Does my stock stay in step?
Yes. Every sale on every channel updates one shared count as it happens, and low-stock alerts tell you before you run out. If you hold stock in more than one place you can track each location separately and move pieces between them with a transfer.
Can I charge more to deliver a bulky piece?
Yes. You set your own shipping rates rather than accepting a single flat figure, so a lamp and a dining table do not have to cost the same to send. You can also offer free delivery over a spend, and the rule applies itself at checkout with no code to remember.
Can I take a deposit on a made-to-order piece?
Yes. You can send a branded payment link or an invoice for the deposit, and the payment is matched to that order with the receipt generated when it clears. The balance goes out the same way later, and both payments sit on the same order and customer record.
Still have a question?
Every answer above was written by the people who build crate. If yours is not among them, the Help Center goes deeper, and a person reads what you send.
Set up your branded store, add your catalog and take your first order today. Sell everywhere, manage it all and get paid, from one dashboard. Free for 14 days, no card required.